PCI SAQ collection
PCI compliance requires comprehensive self-assessment questionnaires but getting these filled out shouldn't take months. Move your business forward faster with an Anqa workflow
Existing problems with
PCI SAQ collection
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Compliance is non-negotiable
PCI SAQ submission is a requirement. Acquirers need to collect the right SAQ and Attestation of Compliance from merchants. Failure to do so could incur monthly penalty fees.
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Merchant experience of PCI SAQs is typically poor.
Asking merchants to fill out a PDF that can run to hundreds of pages creates friction and causes headaches. Sign-off creates painful delays. Multiple people need to contribute and sign the SAQ prior to submission, requiring PDFs to be emailed around causing large time delays.
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Manual coordination does not scale
PCI SAQs are complicated. Just selecting the correct SAQ depends on payment channels and cardholder data storage, not obvious for most merchants. The SAQs themselves are technical and difficult to understand. Without orchestration, compliance teams end up chasing merchants, checking PDFs, updating trackers, and trying to keep the process moving by hand.
How Anqa delivers:
Positive merchant experience
A modern and intuitive SAQ portal not only impresses merchants, it saves them time. Merchants consistently provide positive feedback and describe PCI SAQ compliance as a value-add, not a headache.
90% faster
Anqa’s web portal allows merchants to assign specific questions to different users, allowing multiple people to fill out the SAQ at once. The built-in document signature feature allows merchants to digitally sign the SAQ directly in the portal. Digitising the process results in the average time-to-complete dropping from 60 days to 6.
Lower overall costs
Once the workflow is running, analysts are only involved in the high-value tasks, not chasing down merchants. Workflows automatically trigger and send SAQs prior to expiration, with reminder emails and escalation workflows ensuring merchants don’t slip through the gap.
100% compliant
Replacing a scaffolded system with an automated workflow ensures 100% of merchants are always compliant with their PCI SAQ requirements.
PCI SAQ collection is the process of collecting Self-Assessment Questionnaires (SAQ) from merchants to evidence their PCI compliance. For many merchants, that means completing a long, complex PDF that can run to hundreds of pages.
With Anqa, you can deploy adaptable workflows to collect SAQs, using adaptable workflows built off best-in-class templates. The SAQ workflow replaces a clunky PDF with a clean and intuitive web portal.
With Anqa, SAQ collection becomes a digital and intuitive experience for both you and your customers.
Works with the tools you already rely on
Turn risk processes from a cost centre into high-performing customer onboarding experiences.
With Anqa, teams can build more efficient and effective risk workflows without replacing existing risk policies, risk appetite, or data providers.
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